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Alpari FAQs: Find Answers to All of Your Questions
In this part of the site, you will find answers to all of the questions we get asked the most about our services and about Forex in general. If you can't find the answer to your question here, there is a variety of ways to get in touch with us to get the information you need.
Top 10
Questions
Server
IP-Addresses
| 1. | What can I do with myAlpari? (myAlpari Tutorial) |
| 2. | Why wasn't the order executed at my price? (Bid/Ask) |
| 3. | Why wasn't my order executed at my order level? (Price Gap) |
| 4. | Why was my order executed at a non-market price? (Spike) |
| 5. | Why can't I connect to the MT4 server? (Server Connection) |
| 6. | Why do I see "Trade context is busy" in MT4? (Clear Queue) |
| 7. | Why was the order closed without my consent? (Stop Out) |
| 8. | How do I calculate the necessary margin? (Leverage) |
| 9. | How do I calculate the value of one pip? (Pip Calculation) |
| 10. | How do I calculate my overnight swap charges? (Swaps) |
To work with the MetaTrader trading terminal, you will need to choose the server corresponding to your account type. From the drop-down menu below, select your account type to find out the name of the server you need. If the server is not listed in MetaTrader, you can try entering one of the IP addresses below in MT4 manually.
Choose Account Type
|
"Alpari-demo" 178.255.200.22:443 «Alpari-demo2» 178.255.200.63:443 "AlpariNZ-demo" 212.65.93.10:443 "Alpari-Micro" 217.74.44.15:443 "Alpari-Micro" 212.65.93.11:443 "Alpari-Micro" 178.255.200.27:443 "Alpari-Contest" 178.255.200.44:443 "Alpari-Classic" 217.74.44.14:443 "Alpari-Classic2" 212.65.93.3:443 "Alpari-Classic" 217.74.44.14:443 "Alpari-Classic2" 212.65.93.3:443 "Alpari-Classic2" 212.65.93.3:443 "Alpari-Classic" 217.74.44.14:443 "Alpari-NDD-Live" 212.65.93.5:443 "Alpari-ECN-Live" 212.65.93.6:443 "demo.ndd.mt4" 212.65.93.7:443 "demo.ecn.mt4" 212.65.93.8:443 |
+7 (495) 710-76-76
Risk Disclaimer: Trading with leverage is a high-risk activity. Your losses may potentially exceed your initial deposit. Before you start trading,
you should completely understand the risks involved with the currency market and be aware of your level of experience in trading.
Alpari NZ Limited is a of the Financial Dispute Resolution Service (NZ) and is
in the Financial Service Provider Register of New Zealand (#28048).
Registered Address: Level 5, 235 Broadway, Newmarket, Auckland, 1149, New Zealand.
Registration Number 2193139.
If you have accounts that were opened before May 1, 2010, you need to have the following information when you authorize in the new myAlpari:
- micro.mt4 — login (6 digits) and your password for MetaTrader 4;
- classic.mt4 — account number (letter and 4 or 5 digits) and password to the old Personal Area;
- classic.systematic — account number (letter and 4 or 5 digits) and password to the old Personal Area;
- classic.ndd.mt4 — login (6 digits) and your password to the MetaTrader 4 terminal;
- pro.ecn.mt4 — login (6 digits) and your password to the MetaTrader 4 terminal;
- classic.direct — login (ARUX....) and password to the old Personal Area;
- classic.directpro — login (ARUX....) and password to the old Personal Area;
- pro.direct — login (ARUX....) and password to the old Personal Area;
- pro.directpro — login (ARUX....) and password to the old Personal Area;
- pamm.mt4 — account number and password to the old Personal Area for the classic.mt4 account that served as the base for the PAMM-Account;
- pamm.systematic — account number and password to the old Personal Area for the classic.mt4 account that served as the base for the PAMM-Account;
- IB Representatives and Web Representatives must enter their login (6 digits) and password for MetaTrader 4;
- PAMM-Partners should use their account number and password to the old Personal Area from the classic.mt4 account participating in the partnership program.





